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> FAQs

Walt Disney World Resort


Q. Where can we meet Disney Characters?

A. There are several places around the Walt Disney World Resort where you can spend some time with the Disney Characters. At each park you can pick and guide and Entertainment schedule which will give details and where and when you can see the characters.


Magic Kingdom Park

Get the latest Daily Entertainment Schedule at the International Information Centre at City Hall in the Magic Kingdom Park and be sure to catch all the Characters!


Captain Hood and Mr. Smee at Pirates of the Caribbean. Characters from Aladdin near The Magic Carpets of Aladdin


Fairytale Hall, Gaston’s Tavern & Ariel’s Grotto

Castle Forecourt Stage

Visit with the "stars" of Cinderella's Surprise Celebration - see guide map for show times.


Discover Disney Characters on Holiday every day at the Fountain of Nations - see guide map for times.

Disney-MGM Studios

Find out where the Characters are in action in the Daily Entertainment Schedule, available at the International Information Centre at Crossroads of the World in the Disney-MGM Studios.

Mickey Avenue

Featuring Mickey Mouse, daily, and other Disney Characters appearing throughout the day.

Al's Toy Barn Operation: TOY STORY.

It's your chance to meet Buzz, Woody and all of your favourites in special Character appearances held daily.

Disney's Animal Kingdom Theme Park

Visit Camp Minnie-Mickey, an old-fashioned summer camp where the characters go when they're on holiday. Throughout the day, this is where you'll find Mickey and his pals waiting to greet you!


Discovery Island Character Landing

Your favourite friends from the 100 Acre Woods appear daily.

What's more, Character Dining is available at a variety of locations within the Walt Disney World Resort.

*Entertainment is subject to change without notice. Performances may be delayed or cancelled due to inclement weather.


Q. Where are the parades and fireworks?


A. All over the place! Get the latest Daily Entertainment Schedule at the International Information Centre at Magic Kingdom Park, Epcot, Disney’s Hollywood Studios and Disney's Animal Kingdom Theme Park.


Q. Can I see maps of the Parks?


A. You can download Theme Park maps from the Maps section. A property-wide map, road map and maps of different areas at the Walt Disney World Resort are also provided. When you arrive at the Theme Parks, visit the International Information Centre to receive a guide map in your language.


Q. What ride restrictions are there?


A. There are lots of things to see and do at Walt Disney World Resort. Some of these attractions have ride restrictions to ensure safety. For example, height requirements. For specific restriction information, check out the pages dedicated to the attractions you're interested in.


Q. What are the busiest and least busy times of the year?


A. Although special events and promotions may influence Theme Park attendance levels, the following list highlights historic attendance trends throughout the year:

Lowest Attendance:

January (except New Year's Day) through mid-February 
The first week in September through mid-November
The first three weeks of December prior to Christmas

Moderate Attendance:

 Mid-February through early March
Late April through early June (except Memorial Day weekend - last weekend in May)

Highest Attendance:

U.S. Presidents' week in mid-February
Mid-March through late April (U.S. school Spring Break)
Last weekend in May (U.S. Memorial Day holiday)
Mid-June through beginning of September
U.S. Thanksgiving Day (last Thursday in November) and weekend 
Christmas week through New Year's Day


Q. Is the water heated at Disney's Water Parks?


A. The water at all of Disney's Water Parks is temperature controlled year-round, so it's tropically toasty, even on cool days!


Q. How much do parking and tube hire cost?


A. Parking and inner tube usage are complimentary at all Water Parks!


Q. Are life jackets available at the Water Parks?


A. Yes, all of Disney's Water Parks have life vests available at no additional cost, but Guests must leave a deposit. Safety is a priority in Walt Disney World Resort!


Q. When is the best time of day to visit the Water Parks?


A. It's always a good idea to arrive early at the Water Parks, especially if you want to get a sunbed! It's best to get there before noon.


Q. Is it possible to surf in the surf pool at Typhoon Lagoon?


A. Yes, for an additional cost. Typhoon Lagoon offers surfing lessons every Wednesday morning before the Park opens.


Q. Can I use my credit card to shop and dine? What about currency exchange?


A. Both are possible at Walt Disney World Resort, where any one of these credit cards is accepted everywhere (with the exception of cart vendors and some stores): VISA, VISA Electron, Diners Club, Discover Card, MasterCard, American Express, The Disney Credit Card. Visitors who wish to convert currency into U.S. dollars can do so at any Disney resort hotel or theme park guest relation counter. Please note that there is a limit to the amount of currency that can be exchanged in a single session. Inquire upon arrival for more details.


Q. What do I do with all of my purchases?


A. Walt Disney World provides a service to Disney resort hotel guests whereby you can have your purchases delivered directly to your hotel. Because delivery may require one and a half days, this service is not recommended for guests who are departing on the following day.